Frequently Asked Questions

What type of items do you sell?

All items in this website are digital downloads. Although, we have posted some of our physical copies via eBay.

What type of file are the digital downloads?

They are all saved as PDF files.

How do I receive my manual/file?

Once payment has been received, you will have access to the download link immediately.
The download link will be available immediately from your Account Portal.

Where can I download my file?

To find the download link, go to Account > Downloads from the menu.
You will also receive an email with the download link (check your spam/junk folder).

Download via Phone: Click the download link via Mozilla Firefox browser app only!
Download via Computer/Laptop: Click the download link via Mozilla Firefox or Google Chrome browser program.

Can I have access to the manual/file at any time?

You will only have 180 days of access to the file link.

What payment methods are available?

We accept secure Paypal payments.

I have not been able to download my PDF file after purchasing. What can I do?

The following could be the reason:

  1. The download file is unavailable – please contact us, click here, and we will check it.
  2. You are clicking the download link via the wrong browser app / device. To fix this, read info below…
    Download via Phone: Click the download link via Mozilla Firefox browser app only!
    Download via Computer/Laptop: Click the download link via Mozilla Firefox or Google Chrome browser program.

How big are the files?

File size can vary depending on the type of manual (5MB to 200MB).
Some big manuals will be available to download in parts.
Please see product description as it will be stated there.

I haven’t received my manual. Can you help me?

These are the reasons why you haven’t received it:
1. You have entered an incorrect email address.
2. The email from us was sent through your spam/junk folder.
3. Your payment has not cleared yet.
Please fill out the contact form with your order information and we will reply as soon as possible.

How do I view the manual file?

You may download any PDF file viewer. We recommend Adobe Reader (free).

Download via Phone: Click the download link via Mozilla Firefox browser app only!
Download via Computer/Laptop: Click the download link via Mozilla Firefox or Google Chrome browser program.

I have another issue with my purchase. Can you help me?

Sure! Please fill out the contact form and we will reply as soon as possible.

Are you selling somewhere else?

Yes! Physical copies are available on eBay website. While, the PDF copies can also be purchased on Gumroad website.